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Operations Support - Front Desk



Method Studios is an award-winning international visual effects group with facilities in Los Angeles, Vancouver, New York, Chicago, Detroit, Atlanta, London, Sydney and Melbourne. As an artist-driven company known for its creativity, we service high-end feature film, commercial, television, games and motion graphics clients in the global marketplace.

  • Initial point of contact for all incoming Operational requests to:
    • evaluate
    • prioritize
    • facilitate directly
    • facilitate thru dispatch
    • escalate for approval to facilitate (as necessary)
  • Facilitate department workflow by submitting tickets (Facilities), planning internal meetings, etc.
  • Liaise with janitorial staff.
  • Work with Resource Management and Technical Operations to prepare for onboards activations.
  • Work with Resource Management and Technical Operations for offboard deactivations.
  • Activate / Deactivate personnel badges and maintain security badge database.
  • Manage employee contact database, update phone and extension lists.
  • Employee vehicle parking allocation & parking pass management.
  • Employee bicycle parking allocation & management.
  • Receive & publish all absent / out of office notifications to the internal info page for time & attendance communication/logging.
  • Daily management of company internal website (HTML coding for tools, Photoshop, company attendance, event notices).
  • Sign in / Sign out visitors and maintain date and time log daily to comply with MPAA Physical & Digital Security guidelines.
  • Work with Vancouver Police Department to report homeless activity and maintain safe environment around Studio property.
  • Work with Vendors (such as Parking vendors, Construction vendors, etc) for alerts, maintenance, payment, etc.
  • Purchase items for Facilities / Operations as needed.
  • Facilitate all Operational/Studio vendor payments for all non-AP transactions.
  • Prepare, manage and reconcile monthly Operations corporate credit card bank statements.
  • Prepare daily call sheet for listing artists / projects / clients bookings.
  • Support Client Services & coordinate planning for client arrival preparations.
  • Social networking / marketing assistance (manage Method Twitter account).
  • Updating email distribution lists as necessary
  • Other responsibilities upon request.
  • Avid multitasker who can solves problems as they arise
  • Dependable
  • Top notch communication skills
  • History of excellent Customer Service experience